Shipping policy
Shipping destinations
We currently ship to addresses within the United States and Canada. Available shipping methods and rates are displayed in the “Shipping” section of checkout based on your order and delivery address.
Where orders ship from
Most orders ship from our warehouse in Richmond, Virginia. Some coats ship directly from our manufacturer, so items from the same order may arrive in separate packages and at different times.
For items shipped directly from our manufacturer, we submit the fulfillment request to the manufacturer upon order placement. Processing and dispatch depend on the manufacturer’s schedule. Submitting the request does not mean the item has shipped, and the warehouse dispatch schedule described below does not apply to these items.
U.S. shipping rates
We offer free economy shipping on domestic U.S. orders over $100. A flat $12 economy shipping rate applies to domestic U.S. orders of $100 or less.
Free shipping applies to the economy shipping option only. Expedited shipping rates are calculated automatically and displayed at checkout before you complete your purchase.
Expedited shipping
Next Day and Two Day shipping options are available for eligible orders and delivery addresses. Available services and their rates depend on your order and destination and are shown at checkout.
For eligible items shipped from our Richmond warehouse using expedited shipping options displaying an 11 a.m. Eastern Time (ET) cutoff, orders placed before 11 a.m. ET on a business day ship the same day. Orders placed at or after 11 a.m. ET ship the next business day. Orders placed at or after 11 a.m. ET on Friday, or during the weekend, ship on Monday, or Tuesday if Monday is a U.S. holiday.
This cutoff and dispatch schedule do not apply to items shipped directly from our manufacturer. Selecting an expedited shipping service does not shorten the manufacturer’s processing time.
Shipping to Canada, duties and taxes
Shipping rates for Canadian orders are calculated and displayed at checkout. Applicable duties and taxes are also calculated and shown before you complete your purchase.
The domestic U.S. free-shipping offer and $12 economy shipping rate do not apply to Canadian orders.
Order processing and delivery
Order processing includes preparing and packing your order before it is handed to the carrier. Shipping transit begins after the carrier receives the package.
Estimated delivery timeframes appear beneath each shipping option’s name in the “Shipping” section of checkout, alongside its rate and any applicable cutoff or dispatch instructions. Please review the details for your selected option before completing your purchase. For items shipped directly from our manufacturer, please also consider the separate manufacturer processing described above.
After placing your order, you will receive an order confirmation through the contact method provided at checkout. Once your order has been fulfilled and tracking information is available, you will receive a shipping update with your tracking number.
Delivery timeframes are estimates. Carrier disruptions, weather, holidays, and customs processing for Canadian shipments may affect delivery timing.
Shipping address and order changes
Please check that your shipping address is complete and accurate before submitting your order, including any apartment, suite, or unit number. Incorrect or incomplete information may cause shipping delays or delivery issues.
If you notice an error or need to request a shipping change, contact our customer-service team as soon as possible with your order number and the requested correction. We cannot guarantee that changes can be made once an order is being processed or has shipped.
Delivery issues and lost packages
If your shipment appears delayed, may be lost in transit, is marked as delivered but cannot be located, or arrives damaged, contact our customer-service team with your order number, tracking information, and a description of the issue so we can investigate and assist.
A delay or lack of tracking updates does not necessarily mean a package is lost. We will review the shipment status and work with the carrier as needed to investigate. If the package is confirmed lost, we will contact you to arrange an appropriate resolution.
If tracking shows that your package was delivered but you have not received it, please check around the delivery location and with household members, neighbors, or your building’s reception or mailroom, as applicable. If you still cannot locate it, let us know so we can investigate with the carrier.
For damaged shipments, please include photographs of the packaging and affected items where possible, and keep the packaging while the issue is being reviewed.
Contact
For shipping questions or assistance with an order, email hello@no-limbits.com. If you need an order by a specific date, please contact us before purchasing so we can help you review the available options.
Last updated: October 6, 2026.